Managed IT Services

iConvergence offers a full range of managed services to help your business thrive – securely.

Step aside, we’ve got this.

Today’s business leaders face a seemingly impossible task: continual achievement with fewer resources and less time. But your IT environment doesn’t care about budgets, risks, or needs. Your IT infrastructure requires constant care and nurturing by a competent IT staff. Unfortunately, most businesses can’t retain skilled IT talent to meet the demands of our rapidly changing world.

We’ll pull your internal IT resources away from time consuming remedial tasks so they can focus on doing what you hired them to do: create, innovate and thrive.

Time = Productivity

Time and productivity are the same, and both are in short supply. Our managed services free up your employees time for unbridled productivity. It’s that simple.

Imagine what you can achieve when your skilled IT resources can spend their time helping your business succeed instead of fighting infrastructure fires or performing routine tasks like software patching.

Book a meeting with an iConvergence Managed IT Services Advisor today.


Our Managed Services


We’ll manage, maintain, and monitor your entire IT infrastructure including network hardware, applications and endpoints. Our team can also help you with IT planning, procurement and budgeting.

Our Managed Infrastructure Services Include:

Patch Management and Software Updates
Routine Maintenance
Alert Management and Issue Resolution
Proactive Troubleshoot and Fix
Robust Ticketing Systems and Full-Scale Reporting
Problem and Change Management Tracking

Network Security

We join best-of-breed security hardware and software with our team of tenured cybersecurity experts to protect your business, assets, and employees. We’ll keep you, your data and your employees safe. You do the rest.

Cisco Secure Architecture including:

Cisco Secure Endpoint
Cisco Email Security
Cisco DUO
Cisco Threat Response

Virtual Help Desk

With our Managed Help Desk services, you’ll have a dedicated team of passionate and experienced engineers managing and supporting your end-users. We’ll pair your business with our expert engineers for direct and immediate access to Level I, II, and III remediation and support.

Our Managed Help Desk Services include:

Workstation: Desktop Support
Outlook: Exchange and Office 365 Support
Remote Access and Mobile Device Support
Application Support
Problem and Change Management Tracking
Issue-Based Ticketing and Extensive Reporting


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