iConvergence is ready to support you as Hurricane Ida approaches

Greetings,

iConvergence is ready to support you as Hurricane Ida approaches.We are available to help your organization with IT-related issues before landfall and in the storm’s aftermath. We will have Engineering and Help Desk support personnel stationed in areas outside of the storm zone ready to provide any needed support to customers. We will also have our team in our Memphis office ready and able to assist as needed.

For any needs you may have during the storm, please contact us at:

Phone: 337-735-1300
Email: service@iconvergence.com

How to Prepare:

  • Check the integrity of your data backups and/or data replication: make sure you have accessible copies of your company’s data that can be quickly restored if production information is destroyed or corrupted. Please check that your equipment is connected correctly to UPS/Generator power to ensure availability and protection.
  • Utilize the auto attendant application on your phone system: to keep your customers and employees aware of your company’s status, create a temporary storm message to provide pertinent information regarding how, where, and when your company will conduct business through the duration of the storm.
  • Take photos of equipment that can be damaged in the storm; servers, computers, call center equipment, etc…
  • Identify the essential personnel required to keep your business operational and determine who needs to stay on site.
  • Communicate with all employees: ensure they understand the expectations and roles around availability and communications for the duration of the storm and aftermath.
  • Activate remote working plans: Activate remote work plans before landfall, so employees are aware of offsite operations and remote working expectations.
  • For more comprehensive information to protect your businesses and your families, download the Louisiana State Emergency Preparedness Guide at this link.

iConvergence is here to help your business stay up and running. We are only a phone call away.

Please do not hesitate to reach out:

Phone: 337-735-1300
Email: service@iconvergence.com
Kirk Guilbeau iConvergence CTO


World map of email traffic overview

Cisco Talos: Today's Most Sophisticated and Comprehensive Security Group

World map of email traffic overview

Cisco Talos is one of today’s most comprehensive and sophisticated security groups. Its combination of AI and human intelligence provides constant network, application, and user visibility and collective threat response to network attacks.

Talos’ mission is to provide verifiable and customizable defensive technologies that help protect your critical assets.

There are over 350 engineers in the Talos research center. Talos engineers often publish blogs to give you current data about trends, attacks, and defense strategies.

In a recent post, you’ll find detailed information about the threats observed between Feb. 19 and Feb. 26.

https://blog.talosintelligence.com/2021/02/threat-roundup-0219-0226.html#more

Talos is continuously learning and adapting to help you protect your assets. Here’s the best part: Talos comes free with any Cisco security product purchase!


Typewriter and paper with

The iCONVERGENCE DNA

Typewriter and paper with

Why do we go to work each day?

We all have our reasons, many of which are shared. Our families, building for retirement, the ability to lead a decent life, and share with the less fortunate. Beyond that, most of us long for a chance to do something amazing, something that provides genuine value. To be involved in a company, a product or cause, that adds to the human experience and has a positive impact on people’s lives.

We’ve all been living under this COVID shadow, but the pandemic, like every disaster, gives us a rare opportunity. A chance for humans to demonstrate just how ingenious we really are, and how we can take something truly awful and rise above it. It’s an opportunity to show how the human spirit flourishes in even the darkest of times.

In our own field, I think about how we can use technology to help people. What are the tools that will enable people to do their jobs and protect their livelihoods? The question isn’t “how do we capitalize.” The question is, how do we use these tools or develop new ones that enable people to sustain themselves? June 1st is the start of hurricane season, and iConvergence has always taken a customer-centric approach during times of disaster. We want to provide genuine value, as people first.

Our executive management team discussed how to best protect our employees as the pandemic grew. We work in a mission-critical industry and understand how important it is to keep networks secure and operational during the crisis. But we also understand the importance of following guidelines and not placing our employees at risk.

We also thought about our clients. We recently had a Webex meeting that involved a broad cross-section of our employees. As we discussed a client of ours facing financial challenges, our CEO, Barry Meche, made a succinct statement but powerfully described who we are.

“As you’re speaking to our customers and come across clients that are in trouble and need help, please let us know. We need to be there for these people and help as much as we can.”

This is our DNA. iConvergence is a company that’s here to help, even if it’s not in our short-term financial interest. We understand that in the long term, it means everything, and what our customers think of us does mean everything.

We want to be generous, helpful, and sincere while also being mindful of fiscal responsibility.

How are things going? So far, not too bad. We’ve been quite busy in some areas of our business, namely with collaboration and helping clients secure remote workers. We’ve been able to work on creative projects and realign our go-to-market strategy. We’ve been able to spend more time with our pets. Talking to our neighbors over the fence. But most of all, we’ve been able to reflect on what’s really important in life, how to make a difference, and ways to be better humans and a better vendor.

We’ve embraced a mission. We’ve learned, adapted, and are doing everything possible to be a responsive, helpful company you can count on. And please know how grateful we are for you and for your continued support. We are honored to serve.

Beau Peyton

Director, Sales & Marketing


Dictionary definition of the word relentless

Work in the Time of COVID-19

Dictionary definition of the word relentless

iConvergence is not unlike other businesses during these challenging times. We’ve approached the crisis with caution, absorbing available, credible information to make informed decisions that put people first.

Certainly there is a lot of fear and uncertainty, but these emotions are secondary to our desire to respond. To protect our families, assist our clients and to being a responsible human being. If you’ve much time around our employees, this probably comes as no surprise. We’ve always been a company that cared. We care about treating our employees well. We care about doing things the right way and to doing work we’re proud of. We care about our clients, and do everything in our power to treat them as we would want to be treated.

What you think of us means everything.

Lately, we’ve been focused on the word “relentless,” and for good reason. It’s the one word that has described our behavior over the years, particularly in how we respond to client needs. And in the time of COVID-19, we’ll need to be relentless in ways we’d perhaps never considered. In how we approach personal safety and in how we respond to our clients in new and challenging ways.

Many of you are scrambling attempting to set up at home workers and keep the engine running. It’s hard, especially when so many things seem so uncertain. But the one thing we want you to know is that we are here for you. As a vendor, a friend or even just a shoulder to cry on.

Let us know how we can help, whether it’s technology related or not.

Beau Peyton,

Director of Sales and Marketing


Wilson, Arkansas town center

Wilson, Arkansas: Preserving the History, People and Passion Through Agritech

Wilson, Arkansas town center

In the mid-eighteenth century, an enterprising man named Josiah Wilson began purchasing land covered with flooded timber in the Arkansas delta not far from Memphis. By 1850, Wilson had acquired nine hundred acres and cleared one hundred acres for cultivation, eventually growing his holdings to over 2000 acres. In doing so, he had sown the seed that would eventually make his family one of the largest cotton producers in the world.

Close up of cotton plantAfter Wilson’s death in 1916 and a protracted legal battle over his estate, Wilson’s holdings eventually passed to Robert E. “Lee” Wilson. Despite Lee’s limited education, he gradually transformed the original holdings into a Delta empire.

Overcoming floods and various legal battles during the first two decades of the twentieth century, as well as significant financial issues in the 1930’s, Lee grew his holdings to forty-seven thousand acres and developed the town of Wilson, a quintessential “one man” company town. Nearly every building was owned by the Wilson family. Ninety-four employees and its residents shopped at Wilson owned stores and even paid for goods with Wilson currency.

Lee died in 1933 and is buried in the center of town square, a constant monument to the man that truly put Wilson on the map. After Lee’s death in 1933, the business was shortly run by his son, who ceded control to a non-family member, Jim Crain, due to health issues. Jim served as a “placeholder” until the third generation of Wilsons came of age.   From that point forward, the family transformed the business into a portfolio agricultural business holding with twenty-three thousand acres devoted to three primary commodities: cotton, soybeans and rice.[1]

The latest chapter began in 2010 when Gaylon Lawrence purchased the family agricultural holdings, including the town. Gaylon is gradually transforming the town into a culturally significant destination via an investment in new buildings, the renovation and reopening of the Wilson Café, organic farming, art events and a new private school.  All in addition to his nation-wide portfolio of businesses, including Heitz Cellars in California.

Wilson, Arkansas signageOctober is cotton ginning season, and the ginning operation in Wilson is something to see. The outside of the gin looks like an ordinary metal building; however, inside you’ll find aa sophisticated computerized system capable of sorting, cleaning and processing tons of product. This season, the Lawrence Group will process approximately 175,000 bales of cotton and and 60,000 tons of seed for resale. Each bale is approximately 500 pounds and at a price of .80 cents per pound, that means The Lawrence Group will process approximately $70 million in cotton this season.

iConvergence is proud to be a part of the town’s renaissance and as an IT partner entrusted with making sure The Lawrence Group’s IT system functions correctly. In 2018, we sponsored the Town’s music series, which is well known for bringing national acts to Wilson. Despite having a population of fewer than nine-hundred people, Wilson is blessed with a state-of-the-art fiber optic network and public WiFi. As the primary IT and telecommunications provider for the Lawrence Group, iConvergence designs, implements and supports all of its voice, data and video services across seven locations. This includes Meraki switching, point-to-point WiFi, SD-WAN, managed security, Cisco WebEx collaboration, desktop support and remote datacenter services.

Wilson cafeiConvergence has become an integral part of the town. People come up and speak to us when we’re in the Café enjoying a piece of pie or attending town events. They wave to us and see us as “locals,” a sign that the relationship is personal and more than just business. At iConvergence, we try to never lose sight of that and always emphasize the “human” part of what we do.

Y’all come see us in Wilson.

Reach out today.

[1] Jeannie Whayne, Delta Empire, Louisiana State University Press, 2011